Privacy Policy

1. General Information

The protection of your personal data is important to us. We, Mobiletech GmbH, process your data exclusively on the basis of legal regulations (GDPR, TKG 2003). In this privacy policy, we inform you about the most important aspects of data processing within the framework of our website https://vivospareparts.com.

2. Contacting Us

If you contact us via the contact form on the website or by email, the data you provide will be stored by us for six months for the purpose of processing your inquiry and in case of follow-up questions. We will not share this data without your consent.

3. Data Storage in the Webshop

To facilitate the purchasing process and for subsequent contract execution, we store the following data:

• Name, address, phone number, email address

• VAT ID (for business customers)

• Purchased products

• IP address

• Order time and date

This data is required for contract fulfillment or for pre-contractual measures. Without this data, we cannot conclude the contract with you.

Data is only transferred to third parties where necessary for contract execution, for example:

• Shipping companies

• Payment service providers (e.g. Klarna, PayPal, credit card providers)

• Tax consultants and accounting partners

If the shopping process is canceled, the data stored with us will be deleted. In case of a contract conclusion, all data from the contractual relationship will be stored until the expiration of the tax retention period (7 years).

4. Cookies

Our website uses so-called cookies. These are small text files that are stored on your device using your browser. They do no harm.

We use cookies to make our offer more user-friendly. Some cookies remain stored on your device until you delete them. They allow us to recognize your browser on your next visit.

If you do not wish to allow this, you can set your browser to notify you about the setting of cookies and to allow this only in individual cases.

Please note: Disabling cookies may limit the functionality of our website.

5. Web Analysis / Third-Party Tools

Our website uses features of the web analysis service Google Analytics, operated by Google Inc. (USA). Cookies are used that allow an analysis of the use of the website by your users. The information generated is transmitted to and stored on Google servers in the USA.

You can prevent this by setting your browser to not store cookies. For more information, please see Google's Privacy Policy.

6. Your Rights

You are entitled to the following rights at any time:

• Right of access

• Right to rectification

• Right to erasure ("right to be forgotten")

• Right to restriction of processing

• Right to data portability

• Right to withdraw consent

• Right to object to processing

If you believe that the processing of your data violates data protection law or your data protection rights have been violated in any way, you can lodge a complaint with the Austrian Data Protection Authority.

7. Controller of Data Processing

Mobiletech GmbH
Industriezeile 47a
4020 Linz
Austria
Email: shop@vivospareparts.com